All Episodes
Episodes
#21 Is Loyalty Something That Can Be Bought or Is It Earned?
What does it take to get loyal clients? Is it what you can do for them or is it how much you spend on gifts for them? In this episode Glenda takes a stand on something heard recently on another podcast about gifting...
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#20 You'll Never Win The Price Game
With each Valentines that arrives - you will see a flood of people racing out to buy Chocolates, Flowers and gifts - many not even blinking at the inflated prices of each. Why?
Because the cost of not having these...
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#19 - Is It Too Late To Join The Party?
Have you ever wanted to do something but felt like maybe you're too late to join the party? This is a common belief that stops many business owners and in particular - Travel Advisors in their tracks. The stories we...
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#18 - Back On The Air!
After several months break, I'm excited to let you know we are back on the air! In this episode, I will share with you what I've been up to - but also the things that this break has made me more aware of in my...
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#17 - Israel Tourism Board
Have you wanted to sell Israel but just don't know where to begin? Or perhaps you've been selling it for years and are just looking for a bit of a refresher to what you need to know to get your clients pumped up about...
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#16 Mastering LinkedIn with Portia Obeng
Does LinkedIn feel like the final frontier of digital and social marketing? It can often appear to be very overwhelming and intimidating, but it doesn't have to be.
In this episode I got to chat with Portia Obeng,...
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#15 - Breaking the Barrier of "I don't know enough"
As a celebration of Travel Agents Day - I'm excited to release a coaching call I recently had with Carol Szuky.
In this episode we worked through what it meant to "know enough" to be "well traveled" and how both are...
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#14 How To Sell Cruises with Ming Tappin
# 13 The Problem With Perfection
#12 Introduction to Enneagram and Sales with Sarah Wallace
Ever since we were in elementary school, we've spent so much time learning about other people but so little time learning about the most important person in our life and our business - ourselves.
When you take time...
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#11 Pricing with The Pricing Queen - Jaz
What if - just for a moment you considered that your clients aren't paying just for a trip, but rather "they're paying you to recommend, recognize and have their best interests at heart". This isn't something that...
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#10 How Cruising Has Changed
How has the world of cruising changed in the last couple of years? Today we are joined by Ming Tappin - Your Cruise Coach, as she shares what she has experienced in two recent cruises.
From how things have changed as...
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